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About the University Avenue Verizon store
Downtown Palo Alto's Verizon store is near the station end of University Avenue, a few doors from Fjällräven at 230 University Avenue. Verizon's store locator names it Victra Palo Alto University Ave. Victra is a Verizon authorized retailer, so the store sells Verizon service and devices but is not run by Verizon itself and some account tasks may need to go through Verizon directly. Verizon's data lists the operating business as ABC Phones of North Carolina, Inc. and an opening date of August 16, 2026.
The same operator runs a second Verizon store on El Camino Real, near the California Avenue district, open since 2018. All three national carriers are within a short walk downtown: T-Mobile at 165 University Avenue and AT&T at 479 University Avenue.
What this location offers
- Appointments booked online, with walk-ins also possible
- In-store pickup of orders placed on Verizon's website
- Payments for prepaid, postpaid and wireline accounts
- Plans, phones and accessories for Verizon service; Verizon lists 5G and 4G LTE for the area
Offers and trade-in values change often, so confirm the details in the store. For home internet, Palo Alto's city utility also sells its own fiber service; see our utilities guide.
Location and getting there
Verizon University Avenue is at 222 University Avenue, Palo Alto, CA 94301, in the Downtown area of Palo Alto. Our Downtown guide covers what else is around.
The Palo Alto Caltrain station is less than a quarter mile away, a walk of a few minutes.
Parking: street spaces and city garages with posted limits (see parking in Palo Alto).
Hours
| Monday to Friday | 9 a.m. to 7 p.m. |
|---|---|
| Saturday | 9 a.m. to 8 p.m. |
| Sunday | 10 a.m. to 6 p.m. |
Hours from the business's own website, checked October 30, 2026.
What is nearby
- Zingsters, restaurant, under 0.1 mi
- Fjällräven, studio or gym, under 0.1 mi
- Pizza My Heart, restaurant, under 0.1 mi
- The Wine Room, bar, under 0.1 mi
- Forest Spa Boutique, salon or spa, under 0.1 mi
- University Avenue, under 0.1 mi
- Lytton Plaza, under 0.1 mi
- Cogswell Plaza, under 0.1 mi
Other books, gifts, art and specialty shops nearby: Mac's Smoke Shop (under 0.1 mi); Bell's Books (under 0.1 mi); Bryant Street Gallery (under 0.1 mi); Qualia Contemporary Art (under 0.1 mi). Browse the full books, gifts, art and specialty shops list.
About this listing
Checked October 30, 2026 against Verizon store locator: Palo Alto; Wikipedia: Verizon. How our listings work. Map data © OpenStreetMap contributors.
Frequently asked questions
Where is Verizon University Avenue in Palo Alto?
Verizon University Avenue is at 222 University Avenue, Palo Alto, CA 94301, in the Downtown area. The nearest Caltrain stop is the Palo Alto Caltrain station, about 0.2 miles away.
Is the Verizon store on University Avenue a corporate store?
No. Verizon's store locator lists it as Victra Palo Alto University Ave, a Verizon authorized retailer rather than a company-owned store.
Does the University Avenue Verizon store take appointments?
Yes. Verizon's locator lists the store as accepting appointments, booked through Verizon's store page. It is not appointment-only, so walk-ins are possible too.
What are Verizon University Avenue's hours?
Monday to Friday: 9 a.m. to 7 p.m.; Saturday: 9 a.m. to 8 p.m.; Sunday: 10 a.m. to 6 p.m..