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About Neiman Marcus Palo Alto
Neiman Marcus is the luxury department store among the four anchors at Stanford Shopping Center. It became an anchor in August 1985, in the same wave of change that brought Nordstrom. The center's directory places it along Arboretum Walk near Wilkes Bashford, with the nearest entrance on Arboretum Road at Orchard Lane; Apple's Stanford store and Ralph's Coffee are close by. The center's two-level and three-level garages on Quarry Road sit in front of Macy's and Neiman Marcus.
Besides the main number, the store page lists a toll-free line, 877-877-3907. Neiman Marcus customer service is at 1-888-888-4757.
What this location offers
- Personal shopping: private stylists who curate looks or find specific items
- In-store appointments booked through an online calendar on the store page
- Alterations for purchases
- Salon: a quick freshening up or a longer day of beauty
- Fur services: restyling, storage, cleaning and conditioning
- Fashionphile: in-person resale quotes on handbags, shoes, jewelry and accessories, with a bonus for taking a Neiman Marcus gift card
- Curbside pickup with its own line, 650-391-3825
- NM Cafe on the third floor, 650-329-3329
Service details and partner programs change, so call before planning around one. Our Stanford Shopping Center guide covers the designer boutiques nearby, including Hermès, Louis Vuitton, CHANEL and Cartier.
Location and getting there
Neiman Marcus is at 400 Stanford Shopping Center, Palo Alto, CA 94304, in the Stanford Shopping Center area of Palo Alto. Our Stanford Shopping Center guide covers what else is around.
The nearest train stop is the Palo Alto Caltrain station, about 0.4 miles away. That is roughly a 11 minute walk.
Parking: the center's own free surface lots.
Hours
| Monday to Saturday | 10 a.m. to 7 p.m. |
|---|---|
| Sunday | 11 a.m. to 6 p.m. |
Hours from the business's own website, checked October 29, 2026.
What is nearby
- Brooks Brothers, store, under 0.1 mi
- Rolex Boutique Palo Alto, store, under 0.1 mi
- Hermès, store, under 0.1 mi
- Rivian Palo Alto, service business, under 0.1 mi
- Cartier, store, under 0.1 mi
- Stanford Shopping Center, 0.2 mi
- Stanford Mausoleum, 0.4 mi
- Arizona Cactus Garden, 0.4 mi
Other books, gifts, art and specialty shops nearby: Apple Stanford (under 0.1 mi); Macy's (under 0.1 mi); Stanford Shopping Center (0.1 mi); Nordstrom (0.2 mi). Browse the full books, gifts, art and specialty shops list.
About this listing
Checked October 29, 2026 against Neiman Marcus Palo Alto store page; Stanford Shopping Center directory. How our listings work. Map data © OpenStreetMap contributors.
Frequently asked questions
Where is Neiman Marcus in Palo Alto?
Neiman Marcus is at 400 Stanford Shopping Center, Palo Alto, CA 94304, in the Stanford Shopping Center area. The nearest Caltrain stop is the Palo Alto Caltrain station, about 0.4 miles away.
Is there a restaurant in Neiman Marcus Palo Alto?
Yes. NM Cafe is on the third floor. The shopping center's directory lists its phone number as 650-329-3329.
Does Neiman Marcus Palo Alto offer personal shopping?
Yes. Private stylists can put together looks or track down specific items and in-store appointments can be booked online through the store page.
Can I sell a designer bag at Neiman Marcus Palo Alto?
The store lists a Fashionphile service with in-person quotes on handbags, shoes, jewelry and accessories, plus a bonus if you take payment as a Neiman Marcus gift card.
What are Neiman Marcus's hours?
Monday to Saturday: 10 a.m. to 7 p.m.; Sunday: 11 a.m. to 6 p.m..