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About this branch
Citibank calls this downtown branch Palo Alto-Main. It is one of two Citibank branches in the city; the other is Palo Alto-El Camino Real at 2401 El Camino Real. Of the two, this is the one with Saturday hours and the longer list of services. Its 10 a.m. weekday opening is an hour later than the 9 a.m. start Chase and Wells Fargo list for their downtown branches. The nearest Citibank branches outside the city are in Mountain View at 608 San Antonio Road, Los Altos at 130 Main Street and Redwood City at 1073 El Camino Real.
Staff speak Chinese, Hindi, Mandarin, Punjabi and Spanish, according to Citi. This listing reports what Citi publishes and is not financial advice.
What this location offers
- Everyday banking: money orders, official checks, savings bond redemption and appointment banking
- Moving money: domestic and international wire transfers and World Wallet
- Foreign currency: foreign and Canadian currency, both order only
- International clients: an International Banking Center and Citigold Global Access
- Business: a Citibank business specialist on site
- Investing and borrowing: investment services on site, mortgage applications, a mortgage sales specialist on site and mortgage servicing
- Storage: safe deposit boxes
- ATM: a full service ATM with a talking ATM and wheelchair access
Citi marks sales as appointment only and the branch listing has a Schedule an Appointment button. Citi's finder also shows fee-free retail ATMs close by at the CVS at 352 University Avenue and a 7-Eleven at 401 Waverley Street, though those machines offer fewer services than the branch.
Location and getting there
Citibank University Avenue is at 250 University Avenue, Suite 106, Palo Alto, CA 94301, in the Downtown area of Palo Alto. Our Downtown guide covers what else is around.
The Palo Alto Caltrain station is less than a quarter mile away, a walk of a few minutes.
Parking: street spaces and city garages with posted limits (see parking in Palo Alto).
Hours
| Monday to Friday | 10 a.m. to 5 p.m. |
|---|---|
| Saturday | 10 a.m. to 2 p.m. |
| Sunday | Closed |
Hours from the business's own website, checked October 30, 2026.
What is nearby
- Nola, restaurant, under 0.1 mi
- Marvel Cake, bakery or dessert shop, under 0.1 mi
- De Novo, store, under 0.1 mi
- Ettan, restaurant, under 0.1 mi
- Forest Spa Boutique, salon or spa, under 0.1 mi
- University Avenue, under 0.1 mi
- Lytton Plaza, under 0.1 mi
- Cogswell Plaza, 0.1 mi
Other everyday services nearby: Fidelity Investments Palo Alto (under 0.1 mi); The UPS Store Bryant Street (under 0.1 mi); Wells Fargo University Avenue (under 0.1 mi); Chase Hamilton Avenue (under 0.1 mi). Browse the full everyday services list.
About this listing
Checked October 30, 2026 against Citi location finder (search Palo Alto, CA; branch Palo Alto-Main). How our listings work. Map data © OpenStreetMap contributors.
Frequently asked questions
Where is Citibank University Avenue in Palo Alto?
Citibank University Avenue is at 250 University Avenue, Suite 106, Palo Alto, CA 94301, in the Downtown area. The nearest Caltrain stop is the Palo Alto Caltrain station, about 0.2 miles away.
Can I order foreign currency at Citibank in Palo Alto?
Citi lists foreign currency and Canadian currency on an order-only basis at the Palo Alto-Main branch. You request the currency and pick it up later rather than buying it on the spot.
Does the downtown Palo Alto Citibank have safe deposit boxes?
Citi lists safe deposit services at both of its Palo Alto branches, including Palo Alto-Main. Box sizes vary, so call 650-353-2765 to ask what is available.
What languages do staff speak at Citibank on University Avenue?
Citi lists Chinese, Hindi, Mandarin, Punjabi and Spanish at Palo Alto-Main. The El Camino Real branch also lists Cantonese and Vietnamese.
What are Citibank University Avenue's hours?
Monday to Friday: 10 a.m. to 5 p.m.; Saturday: 10 a.m. to 2 p.m.; Sunday: Closed.