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About Stanford Hospital
Stanford Hospital is run by Stanford Health Care and stands on the medical campus at the northern edge of Stanford University. It is made up of two connected buildings at 300 and 500 Pasteur Drive. The campus sits between Sand Hill Road, Welch Road and Stanford Shopping Center. Many outpatient clinics are spread across nearby buildings on Welch Road and Blake Wilbur Drive.
This listing is for visitors and patients' families. It covers parking, shuttles, contacts and emergency locations, using Stanford Health Care's published information. It does not offer medical advice. In a life-threatening emergency, call 911. For a fuller guide, with visiting rules at Lucile Packard Children's Hospital and places to stay and eat, read our page on visiting Stanford Hospital.
Parking and the cart shuttle
Self-parking for both hospital buildings is at the Pasteur Visitor Garage, 200 Pasteur Drive. Stanford Health Care lists it as open seven days a week, 24 hours a day. The first two hours are free, then hourly charges apply up to a daily maximum. Payment is by credit card only. Current rates are on the garage page.
Stanford Health Care has posted a notice that elevator service at the garage is out for planned upgrades, with golf cart service on all levels while elevators are down. The notice gives no end date, so build in extra time.
A free door-to-door cart shuttle stops at:
- Pasteur Visitor Garage
- 300 Pasteur Drive
- 500 Pasteur Drive
- 875 and 900 Blake Wilbur Drive
It runs daily from 6 a.m. to 10 p.m. and comes about every 10 minutes on weekdays. Visitors with limited mobility can request an on-demand pickup at 650-736-8000 from 7 a.m. to 5 p.m. or 650-422-1936 from 6 to 7 a.m. and from 5 to 8:30 p.m.
Guest Services and support
Guest Services is the first call for almost any visitor question. The number is 650-498-3333 and Stanford Health Care says staff are available 24/7. The email address is [email protected]. The team helps people find their way around the hospital and clinics.
The Guest Services page also points to interpreter services, the Health Library, social work and case management, spiritual care, support groups, wellness classes, a caregiver program and a list of places to stay. If you are arriving from out of town, ask about lodging before you book a hotel. Our guide to staying near Stanford compares nearby hotels.
Emergency departments
Stanford Health Care lists two emergency departments on the Palo Alto campus, both reached at 650-723-5111:
- Marc and Laura Andreessen Adult Emergency Department, 1199 Welch Road. Stanford Health Care describes it as the only Level 1 Trauma Center between San Francisco and the South Bay.
- Marc and Laura Andreessen Pediatric Emergency Department, 900 Quarry Road Extension, just down the hall from Lucile Packard Children's Hospital Stanford.
Stanford Health Care also notes translation services in about 200 languages at its emergency departments.
The 300 Pasteur renewal program
The older building at 300 Pasteur Drive is being modernized. Stanford Health Care describes a ten-year project with completion targeted for 2030. The plan adds about 40,000 square feet, including 58 new patient care rooms. It completes the move of all 600 inpatient beds to private rooms and adds a first-floor atrium for patients, families and visitors. When finished, the building will mainly provide cancer care. The hospital stays open to patients during construction. Stanford Health Care posts a construction map on the program page. Questions go to [email protected].
Appointments and getting there
For appointments, Stanford Health Care lists a primary care line at 650-498-9000 and routes specialty care through 650-498-3333. Patients can also use the MyHealth online portal and book same-day Express Care visits online.
Without a car, the free Marguerite shuttle runs on weekdays from the Palo Alto Transit Center beside the Caltrain station to the medical center. It does not run on weekends. Our Stanford parking and transit guide explains the routes. For a meal or a break away from the wards, Stanford Shopping Center is a short walk or drive from the hospital.
Location and getting there
Stanford Hospital is at 500 Pasteur Drive, Palo Alto, CA 94305, in the Stanford Shopping Center area of Palo Alto. Our Stanford Shopping Center guide covers what else is around.
The nearest train stop is the Palo Alto Caltrain station, about 0.9 miles away. That is roughly a 23 minute walk or a short bike ride.
Parking: the center's own free surface lots.
What is nearby
- Stanford Health Care Gift Shop, shop, under 0.1 mi
- Market Square Cafeteria, quick-service spot, 0.1 mi
- Tootsie's at the Stanford Barn, cafe, 0.3 mi
- Vina Enoteca, restaurant, 0.3 mi
- Nordstrom, shop, 0.4 mi
- School of Medicine, 0.2 mi
- McMurtry Building, 0.3 mi
- Arizona Cactus Garden, 0.4 mi
Other health and medical nearby: Stanford Comprehensive ENT Clinic (0.2 mi); Lucile Packard Children's Hospital Stanford (0.2 mi); Hoover Pavilion (0.7 mi); Sunglass Hut (0.7 mi). Browse the full health and medical list.
Before you go
- Call ahead to confirm the practice accepts your insurance and is taking new patients.
- Bring a photo ID, your insurance card and a list of current medications to a first visit.
- For emergencies call 911. Stanford Hospital's emergency department is the closest major emergency room for most of Palo Alto.
About this listing
Checked October 29, 2026 against Stanford Health Care; Pasteur Visitor Garage; Guest Services; Emergency Department; 300 Pasteur Renewal Program. How our listings work. Map data © OpenStreetMap contributors.
Frequently asked questions
Where is Stanford Hospital in Palo Alto?
Stanford Hospital is at 500 Pasteur Drive, Palo Alto, CA 94305, in the Stanford Shopping Center area. The nearest Caltrain stop is the Palo Alto Caltrain station, about 0.9 miles away.
What is the phone number for Stanford Hospital Guest Services?
Guest Services is at 650-498-3333 and Stanford Health Care says the team is available 24/7. You can also email [email protected].
Where is the Stanford Hospital emergency department?
Stanford Health Care lists the Marc and Laura Andreessen Adult Emergency Department at 1199 Welch Road, Palo Alto, phone 650-723-5111. The pediatric emergency department is at 900 Quarry Road Extension, near Lucile Packard Children's Hospital. In a life-threatening emergency, call 911.
Is there a shuttle from the Pasteur Visitor Garage to the hospital?
Yes. A free door-to-door cart shuttle links the garage with 300 and 500 Pasteur Drive and 875 and 900 Blake Wilbur Drive. It runs daily from 6 a.m. to 10 p.m. and comes about every 10 minutes on weekdays.