Pacific Precious Metals

About Pacific Precious Metals

Pacific Precious Metals is a precious metals dealer with four retail stores in the San Francisco Bay Area. One of them is on Middlefield Road in Midtown Palo Alto. The company buys and sells gold, silver, platinum and palladium bullion, both online and over the counter. It also buys jewelry and scrap and offers appraisals. The website says the business is "now surpassing 15 years in business" and describes its team as having decades of experience in precious metals and gemstones.

The company's stated vision is "to be the most trusted name in precious metals and gemstones," and its About page says "Trust is at the heart of every transaction." Its website displays logos for PCGS, the American Numismatic Association and the Numismatic Guaranty Corporation, including a PCGS Authorized Dealer badge. This page describes what the store offers. It is not investment advice. Anyone buying metals as an investment should do their own research or talk to a licensed adviser.

What the store does

The company says each of its stores buys, sells and appraises. Its website lists these services:

• Bullion sales: gold, silver, platinum and palladium coins and bars, sold online and in store. Featured items on the site have included American Gold Eagles, PAMP gold bars and American Silver Eagles.
• Cash for gold: buying scrap and jewelry, including gold, silver and platinum pieces, silverware and diamonds.
• Assaying: testing to confirm what a piece is made of. The company says it uses an x-ray fluorescence analysis system.
• Jewelry appraisals: professional appraisals of jewelry.
• Precious metals IRA: information on holding metals in a retirement account.
• Shipping and pickup: fully insured shipping, or in-store pickup of online orders.

The website also publishes spot price pages and a blog on precious metals news. Spot prices move throughout the day, so ask the store how it sets its buying and selling prices before you commit. The site says final pricing for online orders is set at checkout once you choose a payment method.

Selling gold or jewelry

For most Palo Alto residents, the practical use of a shop like this is selling. Inherited jewelry, broken chains, single earrings and old silverware often sit in drawers for years. The company's Cash for Gold service buys those items, along with diamonds. Its website also has a page on reporting requirements for buying and selling, worth reading before a large sale.

Before you go, gather the pieces you want to sell and any paperwork you have, such as receipts or earlier appraisals. Call ahead to ask what identification the store needs, since the location page does not list it. If you want to know what something is worth before deciding to sell, ask about an appraisal or assay first. It can also help to get a second quote from another buyer, especially for larger lots.

The Palo Alto store and sister locations

The Palo Alto store is at 2778 Middlefield Road, next to Wells Fargo. The company says it serves Menlo Park, Mountain View, Los Altos, Redwood City and the wider Peninsula from this location. Its other stores are in Fremont, on Paseo Padre Parkway; in Sausalito, on Caledonia Street; and in Walnut Creek, on North Broadway. Hours differ by store, so check the right one before you drive.

The Palo Alto location page on the company's website was marked as under construction when we checked, so use the store phone number, 408-337-0332, or the main contact page for questions. The company's main line and email are listed on every page of its site.

Tips for visiting

The store keeps weekday and Saturday hours only and is closed on Sunday. Saturday hours are short, from 11 a.m. to 4 p.m., so a weekday visit gives you more time. Midtown has other everyday errands close by. Our Midtown neighborhood guide and Midtown and Edgewood Plaza shopping guide cover what else is nearby. For more shopping districts across the city, see the Palo Alto shopping guide.

Location and getting there

Pacific Precious Metals is at 2778 Middlefield Road, Palo Alto, CA 94306, in the Midtown area of Palo Alto. Our Midtown guide covers what else is around.

The nearest train stop is the California Avenue Caltrain station, about 0.8 miles away. That is roughly a 20 minute walk or a short bike ride.

Parking: street spaces or a small lot nearby; check posted limits.

Hours

Hours from the business's own website, checked October 29, 2026.

What is nearby

• Wells Fargo Middlefield Road, service business, under 0.1 mi
• Midtown Hair Studio, salon or spa, under 0.1 mi
• Chase Middlefield Road, service business, under 0.1 mi
• Uber Eyes Optometry of Palo Alto, practice, under 0.1 mi
• Round Table Pizza, restaurant, under 0.1 mi
• Hoover Park, 0.2 mi
• Seale Park, 0.6 mi
• Bowden Park, 0.7 mi

Other clothing, shoes and accessories nearby: The Cobblery (1.0 mi); Leaf & Petal (1.0 mi); Fillmore & 5th (1.7 mi); J.McLaughlin (1.7 mi). Browse the full clothing, shoes and accessories list.

Before you go

• Return and exchange policies vary by store. Keep your receipt and ask about the policy at checkout.
• Alterations are often available for a fee. Ask how long they take before you buy for an event.
• Sales tax in Palo Alto is added at the register, so tagged prices are before tax.

About this listing

Checked October 29, 2026 against Pacific Precious Metals website; About Pacific Precious Metals; Palo Alto location page. How our listings work. Map data © OpenStreetMap contributors.

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