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Uniphore is an enterprise AI company with its US address on Page Mill Road in Palo Alto, inside Stanford Research Park. It sells software that helps large businesses put AI to work in sales, marketing and customer service. The company began in India in 2008 as a speech recognition startup for local languages. Through a long run of funding rounds and acquisitions, it turned into a broad AI platform company with offices on several continents.
Uniphore is private, so it publishes less than a listed company. This profile uses its own privacy policy for its address, its announcements and a summary of reported funding and deals on Wikipedia. Dates and amounts are as reported.
What Uniphore does
Uniphore's main product since June 9, 2025 is what it calls the Business AI Cloud. The company describes it as a single platform with four layers.
- Data. Tools that pull in and organize information from a company's existing systems.
- Knowledge. A layer that turns documents and records into material AI models can use.
- Models. Including smaller, specialized language models tuned for particular industries.
- Agents. Prebuilt AI agents and a builder for writing new ones in plain language.
On top of that sits a suite of business applications. Many grew out of Uniphore's history in contact centers, where it analyzed phone calls, transcribed conversations and tracked how customers felt. The company says the platform can run across clouds and on top of existing data sources.
Wikipedia lists customers including the US Coast Guard, the Singapore Police Force, London Underground, JPMorgan Chase, DHL, UPS, Vodafone and Verizon, as of September 2025.
Founding at IIT Madras
Umesh Sachdev and Ravi Saraogi founded Uniphore Software Systems in 2008. It was incubated at IIT Madras, one of India's leading engineering schools. It received an initial grant of $100,000 from India's National Research Development Corporation, according to Wikipedia.
Early work focused on speech technology for emerging markets. The founders adapted voice recognition for Indian languages and dialects, working with partners that specialized in English and European languages. In 2014 it released its first flagship products, including auMina. In 2015 it moved from license fees to a software-as-a-service subscription model.
The company expanded steadily. It added dozens of languages, opened in Singapore in 2016 and moved into the US market. Its US address is now in Palo Alto. Sachdev remains chief executive. Saraogi is listed as president for the Asia Pacific region.
Funding as reported
| Date | Round | Amount | Lead or notes |
|---|---|---|---|
| April 2015 | Series A | Not disclosed | Led by Infosys co-founder Kris Gopalakrishnan |
| October 2017 | Series B | Not disclosed | Led by former Cisco chief John Chambers |
| August 2019 | Series C | $51 million | Led by March Capital |
| March 2021 | Series D | $140 million | Led by Sorenson Capital Partners |
| February 16, 2022 | Series E | $400 million | Led by NEA; $2.5 billion valuation |
| October 2025 | Series F | $260 million | NVIDIA, AMD, Snowflake, Databricks, March Capital and NEA; reported $2.5 billion valuation |
Two of those names tie Uniphore to the Peninsula. John Chambers ran Cisco, the networking company with Stanford roots that our Cisco profile covers. NEA, which led the 2022 round, has an office at 2855 Sand Hill Road in Menlo Park. The Series F brought in chip and data companies as strategic backers. Our page on corporate venture capital explains why companies like NVIDIA invest in their customers.
Acquisitions
Uniphore has grown by buying companies. That helps explain its spread of offices.
- January 2021. Emotion Research Lab, a Spanish startup that analyzes video to read emotions.
- October 2021. Jacada, a low-code and no-code automation company, after a deal announced that July.
- February 2023. Red Box, a UK platform for recording voice and screens in regulated industries. It also bought Hexagone, a French behavioral analytics firm.
- December 2024. Agreements to buy two data companies: the customer data platform ActionIQ and the data engineering platform Infoworks.
- August 2025. The purchase of Orby AI, with plans to buy Autonom8, to add multi-agent and workflow automation.
The 2024 and 2025 deals show the strategy. Uniphore moved from analyzing conversations toward owning the data and automation layers underneath enterprise AI.
From call center speech to AI agents
Uniphore's path mirrors the wider shift in business AI over two decades. In the late 2000s, the hard problem was getting a computer to understand speech at all, especially in languages and accents that big US companies ignored. Uniphore built its first products around that problem, starting with Indian languages and dialects.
By the late 2010s, speech recognition had become common. The value moved to what a company could do with the transcript: spotting a frustrated customer, prompting an agent with the right answer or checking that a regulated call followed the rules. Uniphore's acquisitions of Emotion Research Lab, Jacada and Red Box fit that stage.
After 2022, large language models changed the picture again. Businesses wanted AI that could act, not only listen. That meant connecting models to company data and letting software agents carry out tasks. The ActionIQ, Infoworks and Orby AI deals, followed by the Business AI Cloud launch in 2025, were Uniphore's move into that stage. The company's emphasis on smaller, specialized models is a bet that many businesses will prefer models tuned to their industry and run on infrastructure they control.
Partnerships in 2026
Wikipedia summarizes several partnership announcements in 2026. In January, KPMG and Uniphore announced a collaboration on AI agents powered by specialized small language models, unveiled at the World Economic Forum in Davos. In February, Cognizant and Uniphore announced work on industry-specific AI tools for regulated sectors, starting with life sciences and finance. In March, Rackspace and Uniphore announced a partnership to offer the platform as a private cloud service.
Ties to Stanford Research Park
Uniphore's address puts it in one of the most storied office districts in the country. Stanford created the park in 1951 as the Stanford Industrial Park on university land. Companies such as Varian, Hewlett-Packard and Xerox PARC grew up there. Our guide to Stanford Research Park explains how the leases work and which companies are there today.
The "Building 2" in the address points to a campus with several buildings. The law firm Sidley also lists an office at 1001 Page Mill Road. Other AI and software companies in the park include Tesla's engineering headquarters and Rubrik on Deer Creek Road; our Rubrik profile covers that company. For lunch nearby, see our guide to where to eat near Stanford Research Park.
Visiting and practical notes
Good to know
- Uniphore's Page Mill Road office is a private workplace with no visitor center or tours.
- Privacy requests go to the company's general counsel at the Page Mill Road address or by email, as listed in its privacy policy.
- Job openings are listed on the careers section of the company's site.
- Stanford Research Park has no public visitor center. Walk or bike on public roads only.
Frequently asked questions
Where is Uniphore located?
Uniphore's privacy policy gives its address as Uniphore Technologies, Inc., 1001 Page Mill Road, Building 2, Palo Alto, CA 94304. That is in Stanford Research Park. The company also has offices in the United Kingdom, Spain, Israel, the United Arab Emirates and India.
Who founded Uniphore?
Umesh Sachdev and Ravi Saraogi founded Uniphore in 2008. The company was incubated at the Indian Institute of Technology Madras in Chennai. Sachdev is chief executive.
What does Uniphore do?
Uniphore sells AI software to businesses. Its Business AI Cloud, launched in June 2025, combines a company's data and knowledge with AI models and software agents for sales, marketing and customer service work. Its roots are in speech recognition for call centers.
How much has Uniphore raised?
Major reported rounds include a $140 million Series D in March 2021, a $400 million Series E in February 2022 led by NEA at a $2.5 billion valuation and a $260 million Series F in October 2025. NVIDIA, AMD, Snowflake and Databricks were among the Series F investors.
Can I visit Uniphore's Palo Alto office?
No. The Page Mill Road office is a private workplace in Stanford Research Park. There is no visitor center, store or public demo space.