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About Electric Bike Center
Electric Bike Center is a California e-bike retailer with a store at 2123 El Camino Real in Palo Alto. As the name says, it focuses on electric bikes rather than standard bicycles. The company says it has served California riders since 2014. It now runs ten stores across the state. Besides Palo Alto, its list includes stores in San Francisco, San Jose, Dublin, Walnut Creek, San Rafael and Mill Valley in Northern California, plus Solana Beach, Carlsbad and North San Diego in the south.
The company describes its goal simply: help customers find the right e-bike, let them try it in person and give them reliable local service after the sale. It also says it matches eligible online prices. That pitch is aimed at shoppers who have been comparing e-bikes online and want to ride one before they buy.
What it sells
Electric Bike Center lists Velotric, Lectric, Segway, Himiway and Macfox among the brands it sells, along with others. Products featured on its website also include Juiced and NAVEE. The lineup changes as new models arrive, so check what the Palo Alto store has in stock before you make a special trip. The website has an online store if you want to browse models and specifications first.
Because the shop deals in electric bikes, it is a different kind of store from a classic Palo Alto bike shop that sells road and mountain bikes with a smaller e-bike section. If you already know you want pedal assist for a commute, a hill route or carrying a child, a dedicated e-bike store lets you compare several brands side by side.
Test rides, setup and repairs
The company lists four core services:
- In-store test rides so you can feel the motor and fit before buying.
- Professional assembly and tune-up of new bikes.
- Local repair and maintenance.
- Warranty and after-sales support.
Repairs are not limited to the brands it sells. Electric Bike Center says it services Aventon, Velotric, Lectric, Rad Power Bikes and others. Repair availability varies by location and model, so the company asks riders to contact the nearest store before bringing a bike in. That advice matters for e-bikes in particular, since motors, batteries and displays can need brand-specific parts. The company has a general service email address on its website as well as the store phone number.
The nearest sister stores are at 2037 Woodard Road in San Jose and 5612 Geary Boulevard in San Francisco. Both keep the same Tuesday to Saturday schedule as Palo Alto, according to the store list. That can help if you live or work closer to one of them, or if the Palo Alto store is closed on the day you need help. Each store has its own phone number on the company website.
Who it suits
The store is a practical stop for three kinds of riders. Commuters who want to ride to work or to Caltrain without arriving sweaty can compare e-bikes in one place. Riders who bought an e-bike online and now need assembly, a tune-up or a repair have a local option. And newcomers to e-bikes can take a test ride before spending money.
Shoppers looking for a road, gravel or mountain bike without a motor, or for a professional bike fitting, should look at the city's full-line shops. Our bike shops and outdoor gear guide compares them.
Tips for visiting
The Palo Alto store is open Tuesday to Saturday from 10:30 a.m. to 6 p.m., according to the company's store list. Sunday and Monday are not listed as open days, which is worth knowing if you hoped to shop on a weekend afternoon. Call ahead at 650-656-9196 if you want a specific model for a test ride, or if you are bringing in a bike for repair.
Bring a helmet if you plan a test ride. Wear shoes you can pedal in. Ask about charging, range and how to lock the bike and store the battery. Once you have a bike, our biking in Palo Alto guide covers bike boulevards, paths and safety tips. The store is on El Camino Real near the California Avenue district, so you can pair a visit with lunch there. See our California Avenue guide for ideas.
Location and getting there
Electric Bike Center is at 2123 El Camino Real, Palo Alto, CA, in the California Avenue area of Palo Alto. Our California Avenue guide covers what else is around.
The nearest train stop is the California Avenue Caltrain station, about 0.3 miles away. That is roughly a 8 minute walk.
Parking: street spaces and city garages with posted limits (see parking in Palo Alto).
Hours
| Tuesday to Saturday | 10:30 a.m. to 6 p.m. |
|---|---|
| Sunday and Monday | Closed |
Hours from the business's own website, checked October 29, 2026.
What is nearby
- Real Produce International Market, food shop, under 0.1 mi
- New Mozart, school or studio, under 0.1 mi
- The Good Salad, quick-service spot, under 0.1 mi
- Mancini's Sleepworld, store, under 0.1 mi
- Radhika Beauty Salon, salon or spa, under 0.1 mi
- College Terrace Library, 0.2 mi
- Peers Park, 0.3 mi
- Bowden Park, 0.4 mi
Other fitness, dance and martial arts nearby: The Bike Connection (under 0.1 mi); Cardinal Bike Shop (0.1 mi); Club Pilates (0.2 mi); Summit Bicycles (0.2 mi). Browse the full fitness, dance and martial arts list.
Before you go
- Many studios offer a first class or trial pass. Ask before you buy a membership.
- Classes at popular times fill up, so book through the studio's app or website where that is offered.
- Bring water and check whether the studio provides mats, towels or rental gear.
About this listing
Checked October 29, 2026 against Electric Bike Center website and store list; Electric Bike Center about page. How our listings work. Map data © OpenStreetMap contributors.
Frequently asked questions
Where is Electric Bike Center in Palo Alto?
Electric Bike Center is at 2123 El Camino Real, Palo Alto, CA, in the California Avenue area. The nearest Caltrain stop is the California Avenue Caltrain station, about 0.3 miles away.
Can I test ride an e-bike at Electric Bike Center in Palo Alto?
Yes. The company lists in-store test rides among its services, along with assembly, tune-ups and local repairs. Call the Palo Alto store before you go to make sure the model you want is on the floor.
Does Electric Bike Center repair e-bikes bought elsewhere?
The company says it repairs brands including Aventon, Velotric, Lectric and Rad Power Bikes. Availability depends on the store and the model, so it asks riders to contact their nearest location first.
When is the Palo Alto store open?
The store list on the company website shows the Palo Alto store open Tuesday to Saturday from 10:30 a.m. to 6 p.m. Sunday and Monday are not listed as open days.
What are Electric Bike Center's hours?
Tuesday to Saturday: 10:30 a.m. to 6 p.m.; Sunday and Monday: Closed.